[Travel News]: Hilton hotel adds surcharge for using a credit card — Will this become a trend?
TheTourAttraction.com aims to provide the latest global travel and free travel news, travel and visa policies, and flight information. We hope to provide insights into tourism market, technology and development trends with everyone by providing the latest relevant information. Despite the raging COVID-19 epidemic in 2020, we always firmly believe that mankind will overcome the disease and the tourism market will definitely recover. TheTourAttraction.com look forward to your attention and support, and witness the development of the global tourism industry with us. Looking forward to the information TheTourAttraction.com provide can help you. We will continue to follow up and obtain the latest data, and look forward to your attention and support.
The following is the [Travel News]: Hilton hotel adds surcharge for using a credit card — Will this become a trend? from [The Points Guy] recommended by TheTourAttraction.com:
These questionable surcharges can also hurt sales and leave a bad impression on consumers.
A funny thing happened to TPG readers Isaac Burgin and Kendra Wallace during recent stays at the Hilton Burlington Lake Champlain in Vermont: Both were charged a “credit card surcharge tax” every time they swiped their cards to pay for hotel charges.
The surcharge tax was particularly galling to Wallace, who has Hilton Diamond elite status — and paid the hotel bill with her Hilton Honors American Express Card. As you can see below, she was charged 32 cents, $1.99 and 19 cents during her overnight stay.
These types of surcharges, hidden fees and resort fees have long been anathema for TPG, which has written extensively about these practices. We’ve noticed more businesses tacking on credit card surcharges and in the COVID-19 era, a pandemic recovery fee. These fees and surcharges are being used as businesses make a grab for additional revenue to make up for pandemic-related losses.
It’s perfectly understandable that struggling businesses feel the need to pass on additional costs that they are also faced with. But at the same time, these questionable surcharges can also hurt sales and leave a bad impression on consumers like Wallace and Burgin.