TravelNews

[Travel News]: Easy to buy, hard to redeem – Airline pandemic-related coupons under fire

TheTourAttraction.com aims to provide the latest global travel and free travel news, travel and visa policies, and flight information. We hope to provide insights into tourism market, technology and development trends with everyone by providing the latest relevant information. Despite the raging COVID-19 epidemic in 2020, we always firmly believe that mankind will overcome the disease and the tourism market will definitely recover. TheTourAttraction.com look forward to your attention and support, and witness the development of the global tourism industry with us. Looking forward to the information TheTourAttraction.com provide can help you. We will continue to follow up and obtain the latest data, and look forward to your attention and support.

The following is the [Travel News]: Easy to buy, hard to redeem – Airline pandemic-related coupons under fire from [Caixin] recommended by TheTourAttraction.com:

Selling products at the expense of user experience will eventually outweigh the gains.

Since an investigation by China’s national broadcaster CCTV into of airline stimulus packages on April 5, purchasers of airline-related deals have come forward on social media with details of how their itineraries deviated from what they thought they were buying.

The hashtag #Woman-buys-China-Southern-“happy-flying”-coupons-and-flights-changed-14-times# has been viewed 190 million times, and discussed in over five thousand comments.

What’s the story?

In the aftermath of coronavirus, domestic airlines launched frequent flyer deals in an attempt to stabilize their cash flows. For a prepaid sum, flyers could secure as many flights as they wanted on certain routes and dates, costing much less than normal. “The more subscribers fly, the greater the airlines’ losses” one industry insider told Caixin, and as coronavirus outbreaks dwindled after Lunar Festival 2021, restrictions on movement was dropped, and the aviation market began to recover. As a result airlines made increasingly little money from the schemes. Airlines have become reluctant to open up seats.

Happy Flyer schemes are “easy to buy, but hard to redeem,” said a blogger. Selling products at the expense of user experience will eventually outweigh the gains…Only user experience-centric innovation and design can truly win the market.”

“If airlines forget their promises, they will be punished by the market,” said a traveler. Another commenter disagreed, saying people should have known the deal was “too good to be true.”

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button